Shipping & Returns

Orders may be placed through channels we publish — including enquiry on https://threebyone.in, email, or Instagram. We will confirm availability, size, price, payment method, and delivery details before processing your order.

• We currently ship within India unless we expressly agree otherwise.
• Estimated delivery timelines are shared at confirmation and may vary by location, courier, and stock.
• Shipping charges, if any, will be communicated before you pay.
• Once dispatched, tracking details will be shared when available from the courier.

Delays caused by courier partners, weather, holidays, or incorrect address details are outside our direct control. Please double-check your address and phone number when ordering.

Because socks and essentials are personal wear items, we accept returns or exchanges only in these cases:

• Wrong item or size sent by us
• Manufacturing defect or damage on arrival
• Item significantly different from what was confirmed

Please contact us within 7 days of delivery with your order details and clear photos of the issue. Items must be unused, unwashed, and in original packaging where applicable.

We do not accept returns for change of mind, incorrect size ordered by the customer (unless we offer an exchange and stock allows), or items that show signs of wear or washing.

If a refund is approved, it will be processed using the original payment method or another mutually agreed method, typically within 7–14 business days after we receive and inspect the returned item. Shipping fees are non-refundable unless the return is due to our error.

If your package arrives damaged or goes missing in transit, contact us promptly with your order details. We will work with the courier to resolve the issue and arrange a replacement or refund where appropriate.

For shipping or return help, email threebyone4@gmail.com, reach us on Instagram, or use the contact form. Also see our Terms & Conditions and Privacy Policy.